Privacy Policy
This website (www.mobilemassageandwellness.com.au) belongs to INLMK Pty Ltd trading as ‘Mobile Massage and Wellness’ (ABN 47 673 426 714) (‘MMW’, ‘we’, ‘our’ or ‘us’).
If you access and use our website, Platform, Apps, you are taken to have agreed to our Privacy policy.
If you have any questions, please contact us via email at info@mobilemassageandwellness.com.au.
MMW respects your right to privacy and is committed to safeguarding the privacy of our clients and website visitors. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This policy sets out how we collect and handle your personal information.
What personal information do we collect?
MMW, as a facilitator connecting customers with massage and wellness service providers, from time to time may receive and store personal information you voluntarily provide to us through our website or other forms of communication.
You may provide basic information such as your name, phone number, address, and email address, which are necessary for us to facilitate the connection between you and the service provider, send information, provide updates, and process your booking.
Additionally, we may also collect other personal information that you provide or share with us while interacting with us.
How do we collect your personal information?
We may also collect additional information provided by you at other times, including but not limited to, feedback, information about your personal or business affairs, changes in email preferences, responses to surveys and/or promotions, or any form of communication with us.
How do we use your personal information?
We may use personal information collected from you to provide you with information, updates, and services. We may also inform you about new and additional services. We may use your personal information to improve our services and gain a better understanding of your needs.
We may also use your personal information to contact you about our services, including for marketing purposes. You have the option to opt out of receiving marketing material at any time.
How do we disclose your personal information?
We prioritise the confidentiality and security of your personal information. We do not and will not sell or engage in any transactions dealing with personal information.
There are limited circumstances in which we may need to disclose your personal information. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, or subcontractors to the extent that it is reasonably necessary to provide services to you.
We may from time to time disclose personal information if required to do so by law or in response to valid legal requests, including but not limited to court orders, or government regulations.
We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of MMW or www.mobilemassageandwellness.com.au. This includes taking appropriate measures to prevent fraudulent or unauthorised activities.
In the event of a change of control, sale, or transfer of business assets, we reserve the right to transfer (to the extent we are legally permitted to do so) our user databases, including any personal and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under a confidentiality agreement. Any disclosure of your personal information will be made in good faith and in accordance with the circumstances outlined above.
By submitting your personal information, you acknowledge and consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request the third party adhere to this Policy in handling your personal information.
How do we secure your personal information?
We are committed to ensuring your personal information is secure. To prevent unauthorised access or disclosure, we have in place reasonable physical, electronic, and managerial procedures to safeguard and secure information to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, the transmission and exchange of information over the internet or any form of communication is carried out at your own risk. We cannot guarantee the security of any information transmitted to or received by us.
How can you access your personal information?
You have the right to request details of your personal information that we hold by emailing us at info@mobilemassageandwellness.com.au. We will promptly process your request and provide you with the relevant information, subject to the provision of the Privacy Act.
In certain circumstances, as defined in the Privacy Act, we may have the right to refuse your request to access information.
Sensitive information
Sensitive information includes information that relates to an individual's health.
We handle sensitive information with caution and discretion. This information will only be used for the following purposes:
- with your prior authorisation and consent;
- where required or permitted by law;
- to achieve the primary goal for which it was obtained; and
- for any secondary purpose directly related to the primary purpose, such as providing medical care.
We follow strict privacy protocols and protect sensitive information from unauthorised access, misuse, or disclosure in accordance with the Australian Privacy Principles.
We value your privacy and are committed to keeping your personal information private. Please contact us at info@mobilemassageandwellness.com.au if you have any questions or concerns about how we handle your personal and sensitive information.
Changes to our Privacy Policy
Please be aware that we may update, modify, and/or change our privacy policy in the future. We recommend checking back from time to time to review our privacy policy to stay informed of any changes.
Cookies and Pixels
A cookie is a small file in your web browser that collects information about your web browsing history. The use of cookies enables a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (for example name, address, email address, or telephone number). While most web browsers automatically accept cookies, you can choose to reject cookies by adjusting your browser settings. However, this may limit your full experience of our website.
Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality, and help us provide you with a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third-party services, such as Google AdWords and Facebook Adverts which may be displayed on this website.
